Richmond Addiction Services Society

RASS COVID – 19 Phased plans
Phase 2: Returning to Safe Operation 
Starting on Monday May 25th , 2020

COVID-19 - Returning to Safe Operation.

Phase 2:

  • Ensure and enable that individuals (including staff and non-staff members) who have the symptoms of a cold, flu, or Covid-19 including any coughing or sneezing should not come into the workplace.
  • Staff are expected to continue to follow physical distancing measures after work, in order to limit new transmissions.

In Office Guide:

  • Cough/sneeze etiquette signage will be posted in the waiting area.
  • Staff must continue to practice good hand hygiene/sneeze etiquette and are required to wipe down common area spaces before and after use (i.e., wipe down bathroom and kitchen surfaces and door knobs).

Client Sessions (In Office):

  • Ring doorbell to be admitted into RASS
  • Booked appointments only please – NO DROP IN at this time
  • In office sessions, staff and clients will have the option of wearing PPE.
  • RASS will not be actively offering PPE to clients, however in the event that a client requests a mask, one will be provided.
  • Only one non-staff member will be allowed in the building at a time.
  • The group room will serve as the counselling room; sessions must be booked at least 30 minutes apart, allowing staff to clean up after session(s).
  • Clinician is responsible to maintain physical distancing with client during their session; both clinician and client are required to sanitize/wash their hands before and after an encounter.

Client Sessions (Outreach):

  • Outreach kits, composed of a mask and gloves are available to staff; staff will be responsible for proper protection
  • Staff will be required to wear PPE in the event of entering a client’s home or during close proximity encounters, such as driving.
  • Each staff will be provided with, or are responsible for, carrying a hand sanitizer during all outreach visits.
  • Wash or sanitize your hands before and after every patient encounter. When in close proximity with the client (i.e., in car, entering home), you must have your mask and gloves on. If seated in outdoor space with client, you must maintain a physical distance of 2m.

If you are struggling with substance use or misuse or having difficulty with gambling or another addictive behaviour you have come to the right place. Richmond Addiction Services offers support and counselling for you and your loved one. Setting up a counselling planning session is really simple, just call 604-270-9220 - or send us an Email and one of our counsellors will call you back within 24 hours during business days.

Service starts with an initial phone call to 604-270-9220. Our staff will gather information to determine which of our services are appropriate, or if a referral to detox, residential treatment, recovery and/or other community resources is necessary.

Richmond Addiction Services has been a proud supporter of the Richmond community since 1975 and we intend to continue to provide support, education and services for the years to come.  However, it is apparent that in today’s economic reality, we need to look to the community and its businesses to support us.  We are proud to list our donors on our website to acknowledge our collaborative and close relationship to these individuals and organizations.  If for any reason you do not wish to have your organization recognized on our website please don’t hesitate to call the Executive Director.

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