Richmond Addiction Services Society

RASS COVID – 19 Phased plans (Phase 3)
Returning to Safe Operation 
Implemented on Thursday,  June  25th  2020-present

Phase 3:

  • Ensure and enable that individuals (including staff and non-staff members) who have the symptoms of a cold, flu, or Covid-19 (i.e., any coughing, sneezing, etc.) should not come into the workplace.
  • Staff are expected to continue to follow physical distancing measures after work, in order to limit new transmissions.

In Office Guide:

  • Staff are required to have a mask on in all common areas (i.e., bathroom, hallways, etc.). Personal office areas are an exception.
  • Staff must continue to practice good hand hygiene/sneeze etiquette and are required to wipe down common area spaces before and after use (i.e., bathroom and kitchen surfaces and door knobs).

Client Sessions (In Office):

  • Ring doorbell to be admitted into RASS.
  • Booked appointments only please – NO DROP IN at this time.
  • In office sessions, staff and clients will be required wear PPE (i.e., mask).
  • Staff will be responsible to ensure clients are symptom free prior to attending in-office appointment. Should a client present symptoms (i.e., sneezing, coughing, fever), their appointment will be cancelled and re-scheduled.
  • RASS will not be actively offering PPE to clients. In the event that a client requests a mask, one will be provided.
  • Only one non-staff member will be allowed in the building at a time.
  • The group room will serve as the counselling room; sessions must be booked at least 30 minutes apart, allowing staff to clean up after session(s).
  • Clinician is responsible to maintain physical distancing with client during their session; both clinician and client are required to sanitize/wash their hands before and after an encounter.

Client Sessions (Outreach):

  • Outreach kits, composed of a mask and gloves are available to staff; staff will be responsible for proper protection
  • Each staff will be provided with, or are responsible for, carrying a hand sanitizer during all outreach visits. Wash or sanitize your hands before and after every patient encounter.
  • When in contact with clients, staff will be required to wear proper PPE (i.e., mask).

If you are struggling with substance use or misuse or having difficulty with gambling or another addictive behaviour you have come to the right place. Richmond Addiction Services offers support and counselling for you and your loved one. Setting up a counselling planning session is really simple, just call 604-270-9220 - or send us an Email and one of our counsellors will call you back within 24 hours during business days.

Service starts with an initial phone call to 604-270-9220. Our staff will gather information to determine which of our services are appropriate, or if a referral to detox, residential treatment, recovery and/or other community resources is necessary.

Richmond Addiction Services has been a proud supporter of the Richmond community since 1975 and we intend to continue to provide support, education and services for the years to come.  However, it is apparent that in today’s economic reality, we need to look to the community and its businesses to support us.  We are proud to list our donors on our website to acknowledge our collaborative and close relationship to these individuals and organizations.  If for any reason you do not wish to have your organization recognized on our website please don’t hesitate to call the Executive Director.

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